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Privacy Practices for Advantage Physical Therapy Associates, LLC
The HIPPA regulations for healthcare mandate that we must disclose the privacy practices in place regarding the handling and use of patients' Protected Health Information (PHI) as well as the patients' rights.
Your PHI is typically a record of each visit you make that contains symptoms, medical history, examinations, diagnoses, treatments, and plans for care. This is used as a:
- means of communicating among health professionals contributing to your care
- legal document of the care you receive
- means in which you or a third party payer can verify services received were appropriately billed
- tool to assess and improve the care we provide
Your health information rights related to your medical and billing records are as follows:
Authorization to use your health information.
Before we use or disclose your PHI, other than described below, we will obtain your written authorization, which you may revoke at any time.
Access to you health information.
You may request, in writing, a copy of your health information that is in your medical and/or billing record. There may be a fee for this.
Amend your health information.
If you believe the PHI we have about you is incorrect or incomplete, you can make a written request that an amendment be made to your information. Advantage Physical Therapy is not required to make the change and cannot change parts of your medical record that we did not create. It is your right to submit a written statement about why you disagree with the information and that statement will become a part of your medical record.
OUR RESPONSIBILITIES
We are required to protect the privacy of your PHI, establish policies and procedures to govern our workforce and business associates, and provide this notice and abide by it.
We reserve the right to change these policies and procedures. If we make a significant change, we will also change this notice. The new notice will be posted at the front desk and on our website.
Except for purposes related to your treatment, or to collect payment for our services, to perform necessary business functions, or when otherwise permitted or required by law, we will not use or disclose your PHI without your authorization. We may use your PHI to contact you to provide appointment reminders.
Advantage Physical Therapy Associates performs care and most evaluations in an open clinic. In some cases other people may hear discussions between you and your therapist during care. You have the right to request a private treatment room if you do not feel comfortable talking to your therapist in the main clinic. *I am comfortable with the open clinic environment for my care; should this change, I will let the physical therapist know ASAP.
COMPLAINTS
If you believe we have not properly protected your privacy, have violated your privacy rights, or you disagree with a decision we have made about your rights, you may file a complaint. Please provide specific information when writing your complaint so that we may adequately investigate and respond to your concerns. If you are not satisfied with our response, you may also send a written complaint to the US Department of Health and Human Services at 200 Independence Ave SW, Washington DC 20201.
Advantage Physical Therapy will ensure that the care you receive at our facility will in no way be impacted if you file a complaint.
For more information or to report a problem
Please note that this is an abbreviated version of our privacy policy and that if you would like the full version, you have questions, or would like more information; please contact our office at:
Advantage Physical Therapy Associates, LLC
Attention: Privacy Officer
821 East Prospect Rd
York, PA 17402
Phone: 717-840-1874
Fax: 717-840-0968
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